Digital Customer Engagement

Messaging and Content Strategy

About Eric

Core Services


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‚ÄčTurn prospects into loyal customers by engaging them in meaningful connected experiences.  Services include customer experience mapping, omnichannel engagement strategy, loyalty program design, analytics and resource planning.

Convert web, social, and App engagement into predictable business results.  Services include audience insight and segmentation, journey and trigger mapping,  community creation, content planning, and analytics and resource planning.

Capture the imagination of your prospects and customers.  Services include differentiated value proposition and core messaging creation, storytelling strategy, content  planning.

Catalyst for impact with 20+ years of technology marketing and business leadership experience. Entrepreneurial spirit with hands-on experience driving global scale and growth through digital channels.  Passion for messaging and storytelling that shift marketplace perceptions, drive growth, and inspire internal teams.  Known for vision, enthusiasm, integrity, and drive for results.

Eric has led the development of new models for engaging customers and driving them to adoption and purchase decisions.  He understands how to build collaborative processes that enable teams to deliver great results.  He is creative and delivers fresh ideas that are grounded in practical application and ease of execution.

Customer Experience

Eric JF Ewing

Business and Marketing Consultant

Driving Success With Expertise, Experience, and Common Sense